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Online Banking Help

Difficulty Logging On?

If you are experiencing difficulties, please check the following on your computer:

1. Determine if you have the most up-to-date browser for your operating system.

How do I access my account for the first time?

1. Navigate to signup page/Click HERE to enroll now
2. Enter your member number; email; and Drivers License
3. Acknowledge that you have read and agree to the Online Banking Agreement and Disclosure
4. You will then receive an email with further instructions on how to access the services

Why is my account locked and how do I regain access?
For security reasons, online access will be suspended if five consecutive unsuccessful logon attempts occur.

To regain access to your account, you can:

1. Call Member Services at 830-896-6800, or 1-800-491-9594 (toll free) or visit a branch.